Legal Notice / Imprint
Information provided in accordance with Article 5 of Directive 2000/31/EC (E-Commerce Directive) and, for visitors from Germany, § 5 DDG (Digitale-Dienste-Gesetz).
Service provider
Ptolemy Technologies Ltd
[REGISTERED OFFICE ADDRESS]
London, [POSTCODE]
United Kingdom
Legal form: Private Limited Company registered in England and Wales
Trading as: Servano
Registration
Company number: [COMPANY NUMBER]
Registering authority: Companies House, Cardiff
VAT identification number: [GB######### — or: not VAT registered]
Represented by
Director: Evangelos Sampanis
Contact
Email: hello@servano.io
Support: support@servano.io
Abuse reports: abuse@servano.io
Security disclosures: security@servano.io
Telephone: [NUMBER]
We answer enquiries in English and Greek.
EU representative (Art. 27 GDPR)
As we are established outside the European Union and offer services to data subjects within it, we have appointed the following representative for European data protection matters:
[EU REPRESENTATIVE NAME]
[EU REPRESENTATIVE ADDRESS]
[EU REPRESENTATIVE EMAIL]
Hosting
The Servano platform and all customer data are hosted on infrastructure located in Frankfurt, Germany (European Union), operated on our behalf by [HOSTING PROVIDER NAME], [PROVIDER ADDRESS].
Ptolemy Technologies Ltd is the hosting provider of record for websites and applications operated by our customers on the Service.
Professional indemnity insurance
[INSURER NAME, ADDRESS, GEOGRAPHIC SCOPE — or delete this section if none held]
Complaints
Complaints may be sent to legal@servano.io. We aim to acknowledge within two working days and resolve within 30 days.
Liability for content
We are responsible for our own content on these pages under general law. We are not obliged to monitor transmitted or stored third-party information, or to investigate circumstances indicating unlawful activity. Obligations to remove or block the use of information under general law remain unaffected; liability in this respect arises only from the point at which we become aware of a specific infringement, and we will remove such content promptly on becoming aware of it.
Liability for links
Our pages contain links to external websites over which we have no control. We accept no liability for their content, which remains the responsibility of the respective operator. Linked pages were checked for unlawful content at the time of linking; none was apparent. Ongoing monitoring without concrete evidence of infringement is not reasonable. On becoming aware of infringements, we will remove such links promptly.
Copyright
Content and works on these pages created by the operator are subject to copyright. Reproduction, editing, distribution and any form of exploitation beyond the limits of copyright require written consent. Downloads and copies are permitted for private, non-commercial use. Where content was not created by the operator, third-party copyright is respected and such content is marked accordingly. If you become aware of an infringement, please notify us and we will remove the content promptly.
Last updated: [DATE]